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Build your SaaS so you never have to hire a support person.

• make a sensible, simple UI
• use micro-copy to explain how things work and what will happen as users use the product
• write self-serve documentation for everything else, and update it after every question you get
eye 55,034 impressions · edit-brightness 758 engagements
427 likes · 24 replies · 34 retweets · 8 quotes · 0 link clicks · 265 profile clicks

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